Supermarket update:
ALDI
Opening hours: Stores will now be closing at 8pm. Sunday hours will remain the same.
Product restrictions: Four items of any one product and two per customer on nappy and baby products during each visit.
NHS staff: From 29 March, there will be a dedicated browsing time for Emergency Workers (NHS, Police and Fire Service) from 9.30am-10am every Sunday. Eligible customers will be able to take priority at checkouts when they open at 10am. Relevant ID is required.
Social distancing: Entry to stores may be limited; 2m distance markers will be placed throughout stores; Perspex screens around tills will be installed.
ASDA
Opening hours: All stores will operate on 8am-10pm opening hours.
Product restrictions: Customers will only be able to buy up to three of any product across all food items, toiletries and cleaning products.
NHS Staff: From 23 March, priority access every Monday, Wednesday and Friday from 8-9am in larger stores.
Elderly and vulnerable customers: From Friday 20 March, from 8am-9am, larger stores will be open for vulnerable people and their carers.
Social distancing: Staff at the front of our stores to ensure safe numbers in store at all times; new barriers and signage to guide customers once inside, including distance floor-markers; Perspex screens will soon be fitted at checkouts; some Scan and Go tills will be closed.
Online: All drivers will be equipped with sanitizer spray.
Furthermore, drivers will also wear disposable gloves when delivering orders and leave the order at a requested location.
CO-OP
Opening times: Most stores will be open 7am-8pm. Stores with a petrol station will have a closing time of 11pm.
Product restrictions: Two-item cap on certain products.
Elderly and vulnerable customers and their carers: Priority shopping Monday-Saturday 8-9am and Sunday 10-11am.
Social distancing: Limiting the number of customers in the store at any one time; 2m floor markers introduced in-stores and 1m in front of kiosks.
Online: Where slots are available, you will only be able to order up to 20 items.
Marks and Spencer
Product restrictions: Temporary purchasing restrictions to two items per customer to frozen foods, homecare, groceries and eggs.
NHS staff and emergency service workers: There will be a special shopping hour for the first hour each Tuesday and Friday morning.
Elderly and vulnerable customers: The first hour of trading is reserved for elderly and vulnerable customers, every Monday and Thursday in all stores.
Social distancing: 2m floor markers introduced in stores; sneeze guards are being installed at tills; contactless payments will be increased to £45.
Online: Introducing contact-free deliveries.
Morrison's
Opening hours: Mon-Sat 8am-8pm. Sunday opening times will be as usual.
Product restrictions: There will be temporary purchase limits on certain products where there is high demand.
NHS Staff: From 23 March, the priority hour will be 7am-8am, Mon-Sat.
Social distancing: From 23 March protective screens will be installed at all checkouts.
Online: Launching a new range of simple-to-order food parcels, including options for vegetarians, from March 23rd.
+ Making more delivery slots available through Morrisons.com and the Morrisons Store on Amazon Prime Now.
+Launching a customer call centre for orders to be taken over the phone so that people who do not shop online can still order food.
Sainsbury’s
Product restrictions: Customers will be able to buy a maximum of three of any grocery product and a maximum of two on the most popular products including toilet paper, soap and UHT milk.
Elderly and vulnerable customers: On Monday, Wednesday and Friday, all Sainsbury's supermarkets will dedicate 8-9am to serving elderly customers, disabled customers and carers.
Elderly and customers with disabilities (online): From 26 March onwards, Sainsburys will receive a government database which identifies people in England considered to be most vulnerable. Where these people are already registered with Sainsbury’s, they will be contacted from the week beginning 30 March, to offer them a delivery slot.
Sainsburys are working to create an option for people to register themselves as disabled and vulnerable on online shopping accounts.
Online: For any online customer who can travel to stores, from 23 March, there will be an expanded ‘click and collect’ service.
Tesco
Opening hours: All stores will be closing daily at 10pm to enable restocking.
Product restrictions: From 19 March, there will be storewide restrictions of only 3 items per customer on every product line. In product areas where demand is particularly high, the range has been simplified in order to get more of the most popular products on the shelves.
NHS Staff: From 22 March, all Tesco stores (except Express stores) will prioritise a browsing hour before checkouts open for NHS workers. ID is required.
Elderly and vulnerable customers: Prioritising one hour every Monday, Wednesday and Friday morning between 9-10am (except in Express stores) for elderly and vulnerable shoppers.
Social distancing: Floor markings in car park for queues; limiting the number of people in store; directional floor markings and new signage in stores; protective screens installed at check outs; where possible, separate entrances and exits will be created.
In-store: Temporarily closing non-essential service counters to make more space available. Introducing some distancing measures at the checkout.
Online: Encouraging customers who currently shop online or choose Click and Collect to prioritise shopping in-store where possible, to help free up delivery slots.
Waitrose
Product restrictions: There will be a limit of three for any specific grocery item, and a maximum of two packets of toilet roll per customer buying in shops (excluding fresh fruit and vegetables).
NHS staff: Daily essentials will be kept aside, and once NHS staff arrive to check out, they will receive priority treatment.
Elderly and vulnerable customers: First hour of opening prioritised for the elderly, vulnerable and their carers.
Elderly and vulnerable customers (online): Intend to introduce a way for vulnerable customers to book preferential delivery slots online, and will announce further details soon.
Social distancing: Queuing; screens installed at check outs; looking to increase contactless payment limit to £45; limiting the number of people allowed in shops at any one time.